About

The long way around.

I graduated at the top of my class from Horizon High School in Phoenix in 1999 and went straight into the aerospace industry, where I spent nearly a decade as a machinist and 3D designer.

In 2008 I went back to school at the University of Phoenix for Information Technology and Business, and paid my way through as an HVAC technician at Desert Valley Air — averaging about a million dollars a year in systems and services sales.

From 2013 to 2014 I owned and operated US Air Solutions, a residential HVAC company I later sold in 2015. After that I ran commercial installs as a foreman at Strategic Incorporated, then became install manager at Orangutan Home Services, and in March 2018 I took over operations at SMW Refrigeration & Heating in Tempe.

Since then I've taken SMW from about $2.9M/yr in revenue to $6M/yr, become a master ServiceTitan administrator, and — over the past year and a half — started building SRVCWRX, my own field service management platform designed to compete with the tools I've spent years running.

Skills

What I actually do

Operations
  • ServiceTitan — administrative & field mastery
  • End-to-end HVAC company administration
  • Customer service & escalation resolution
  • Team leadership across install and service
Vendors & Procurement
  • Trane — Comfort Site Partners portal
  • Trane Supply — ordering & deliveries
  • Trane warranty administration
  • Ferguson & R.E. Michael procurement systems
Software & Build
  • SRVCWRX FSM — designed & shipped
  • Vibe coding / AI-assisted development
  • Software engineering & full-stack work
  • FSM product design from operator experience
Tools & Fundamentals
  • Excel — intermediate; build & manipulate spreadsheets
  • 100 wpm typing
  • General computer expertise
  • Well-spoken, efficient, calm under pressure